Frequently Asked Questions
Everything you need to know about shopping with Kaleidoscope.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
When will my order ship?
Standard orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
Do you offer international shipping?
Yes, Kaleidoscope ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my Kaleidoscope garments?
To maintain the longevity of our fabrics, we recommend following the care instructions on the internal label. Generally, we advise cold washing and air drying for most items.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.