Returns & Exchanges
At Kaleidoscope, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains effortless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Place the items in their original packaging with all tags attached and include the printed return slip inside the box.
- 3.Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.